Responsible Gaming

Who can play

You must be at least 19 years old to create an account or play. If you are below your jurisdiction's legal age for simulated casino entertainment, please leave this site.

Social entertainment only

Meridello is free. No real-money transactions, no deposits, no withdrawals, no prizes of monetary value.

Virtual currency framework

The virtual chips, credits, and levels on Meridello exist only within the platform and have no real-world value. Virtual chips cannot be withdrawn, redeemed, transferred between accounts, or exchanged for money or prizes. Chip balances reset periodically. The entire economy is entertainment scaffolding — there is no path by which virtual chips convert into anything of monetary value.

Support resources

• Responsible Gambling Council — local non-profit focused on prevention, research, and awareness.
• ConnexOntario — 1-866-531-2600 — 24/7 free confidential support.
• GambleAware — international awareness and self-help tools.
• GamCare — international helpline, forum, and self-assessment tools.

Notice for Quebec Residents

Real-money online gambling in Quebec is legally offered only by Loto-Québec. Meridello is a free social casino with no real-money play and is not affiliated with Loto-Québec or any Canadian provincial lottery corporation.

Healthy play practices

• Set time limits before playing
• Take breaks every 30-60 minutes
• Keep gaming as one of many activities
• Don't play when stressed or upset
• If it stops being fun, stop playing
• Talk to someone you trust if habits change

Mitigating excessive play risk

Long uninterrupted sessions are the single biggest risk indicator in simulated-gambling entertainment, whether or not real money is involved. We recommend setting a self-imposed session time budget before opening the site (30-60 minutes is typical), taking full screen breaks on the same cadence you would for any other screen-based activity, and tracking whether gaming is displacing other hobbies or obligations. If you struggle to stop, use your device or browser's built-in screen-time limits to enforce a cap you can't override in the moment.

Warning signs

• Spending more time than intended
• Feeling irritable when not playing
• Neglecting responsibilities for screen time
• Using gaming as a primary coping mechanism
• Unable to reduce play time despite wanting to

Platform safeguards

• 19+ age verification on every visit
• Completely free — no financial transactions
• Clear disclaimers on every page
• Support resources prominently accessible

Protection for minors

Parents and guardians should supervise internet access for children and use parental-control software (e.g. Apple Screen Time, Google Family Link, Qustodio, Net Nanny) to restrict adult-oriented platforms. Meridello requires explicit 19 years old age confirmation on every visit; minors who falsely confirm their age remain in violation of our Terms. If you discover that a minor has accessed an account, contact support immediately so we can delete the associated data.

Data protection and digital identifiers

Your interactions with Meridello are processed in accordance with our separate Privacy Policy and Cookie Policy. No personally identifying information is required to play; account registration is optional and is used solely to persist virtual chip balances and preferences. See the Privacy Policy for the full data controller disclosure, the processor list, and your access / correction / deletion rights.

Reaching our support team

If you have questions about responsible gaming practices on Meridello, or you believe an account on this platform is being used by a minor or by someone struggling with gambling-related harm, contact our support team via the Contact page. We respond to safety-related messages within 48 hours. Urgent wellbeing concerns should be directed to the helplines listed above, which are staffed 24 hours a day.